Accessibility Statement
Accessibility Statement for Crystal Palace Movers
Crystal Palace Movers is committed to providing an accessible online experience for all customers, including disabled people, older users, and anyone using assistive technologies. This Accessibility Statement explains the steps we are taking to make our website and online content easier to use and more inclusive for people in the Crystal Palace area and beyond.
Our Accessibility Commitment
We aim to meet the Web Content Accessibility Guidelines version 2.1, Level AA. These guidelines are recognised as an international standard for making web content more accessible and usable. Our goal is that people looking for moving services in the Crystal Palace area can access information, request quotes, and contact us without unnecessary barriers.
Accessibility is an ongoing process. We regularly review our website, update content, and improve features so that more people can use our services independently and with confidence.
Measures to Support Accessibility
To support accessibility across the Crystal Palace Movers website, we have:
Reviewed colour contrast to improve legibility of text and important interface elements, particularly for users with low vision or colour vision differences.
Used clear and consistent headings, labels, and content structure to make pages easier to navigate and understand.
Avoided relying solely on colour or images to convey important information about our moving services in the Crystal Palace area.
Worked to ensure that interactive elements, such as forms and buttons, are accessible via keyboard and screen readers.
Screen-Reader Support
The Crystal Palace Movers website is designed to be compatible with current screen-reader technology. We aim to use descriptive page titles, headings, and meaningful alternative text for images so that screen-reader users can understand our content and moving services clearly.
We structure our pages so that users can easily move between sections, find details about Crystal Palace removals, and access our contact information for support or to make a booking.
Keyboard Navigation
Our website is being designed and tested so that it can be navigated using a keyboard alone, without a mouse or trackpad. People who rely on keyboard navigation should be able to move through menus, forms, and buttons logically and predictably.
We aim to provide visible focus indicators so users can see which part of the page they are currently interacting with. This is especially important for users with mobility impairments or those who find precise mouse control difficult.
Compatibility and Technology
The Crystal Palace Movers website is intended to work with the most commonly used browsers and operating systems. We aim to support recent versions of major browsers and standard assistive technologies. Using the latest versions of browsers and assistive tools will generally provide the best and most secure experience.
We avoid using features that are known to create accessibility barriers where possible, and we work to ensure that essential information is available even if some technologies are disabled or not supported.
Ongoing Improvements
Accessibility is not a one-time project. As our business grows and we expand our content for customers in the Crystal Palace area, we continue to identify areas where we can improve. This includes reviewing new pages, updating older content, and considering accessibility in every stage of design and development.
If we become aware of an accessibility issue, we aim to address it as quickly as is reasonably possible, taking into account technical and practical constraints.
Feedback and Contact for Accessibility Requests
We welcome feedback from anyone who experiences barriers while using the Crystal Palace Movers website. Your comments help us improve the accessibility and usability of our online information and moving services.
If you encounter an accessibility problem, need information in a different format, or require support to use our online services, you can contact us using the contact form on our website or by using the postal or in-person contact details provided on our contact page.
Please include a description of the problem you experienced, the page where it occurred, and the technology or browser you were using if you are comfortable sharing that information. We will review your request and aim to respond within a reasonable timeframe, working with you to find a suitable and accessible solution where possible.
